Outsource Your ERP Implementation Needs to the Philippines

OUR TEAM. YOUR ADVANTAGE.

Leverage our cost-efficient offshore services and dedicated remote team of experts to transform the way you manage your enterprise resource planning project implementation.

Why Choose Us

How We Do It

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    Offer world-class service
    to your clients

    By choosing us as your outsourcing partner, we guarantee you that we’ll be in charge of your ERP implementation needs, from SAP to Oracle NetSuite, and take care of your customers just like they are one of ours. Leave the stress of addressing your customers’ needs to us, and have more time to focus on other aspects of your business without worrying about the quality of service they will receive.

    Brands We Service:

    Hands-on Support

    We offer onsite, offsite, and phone & email support.

    Licensed Experts

    We have a large pool of skilled professionals ready to serve you.

    Progressive Technologies

    We only use cutting-edge software and hardware solutions.

    Comprehensive Services

    We will outline the best project plan and we’ll execute it efficiently.

    Wherever your client is,
    we can serve them!

    Philippines

    With our enterprise resource planning outsourcing expertise, you will never have to worry about providing an efficient implementation and after sales support experience. Our consulting team in the Philippines is ready to help you implement SAP and Oracle NetSuite to your customers - reducing your manpower costs without sacrificing the services that they will receive.

    Across Asia

    Our offshore services enable you to support your customers in the Asia Pacific region without delay. Let us be your out-of-the-country partner that will provide either partial or full SAP Business One or Oracle NetSuite outsourcing services for a fast, cost-efficient project deployment.

    Multi-location

    We have offices in the Philippines, Hong Kong, and the USA. Therefore, wherever your client may be or whatever their business process outsourcing requirements are, we can customize a perfect plan to help you deliver your services without compromise.

    What we can do?

    Experience Complete Database Buildup

    Provide Extensive Software Training

    Excellent Implementation Methodology

    Why choose Mustard Seed as your Outsourcing Partner?

    Established as a powerhouse in the industry for the past 22 years, and renowned as a leading ERP solution provider for various industries like Retail, Government, BPO, Manufacturing, and more, Mustard Seed has the experience and highly-skilled experts to help you manage your business expansion and your clients’ ERP implementation – from finance & accounting, inventory, manufacturing, sales, and more.
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    World-class Brands
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    Branches in PH
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    International Offices
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    Workforce
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    Awards & Recognitions

    Work with the Best Offshore Services Team

    Excellent support in every step!
    Our highly skilled managers, consultants, and product experts will be your dedicated workforce who will help you answer your customers’ needs – from project implementation, customization, and after Go Live support.

    How do we do it?

    We have created a standardized methodology to help your clients run smoothly in days, not weeks. Our implementation flow will also help us determine the appropriate project plan for you.

    1

    Project Planning and Initiation

    Get to know the team, define the requirements, and establish the project timeline together.

    2

    Business Process Analysis

    Breakdown your processes and discuss efficiency techniques with our team.

    3

    Database Build-up

    Let us handle your data cleansing and mapping for a hassle-free data migration.

    4

    Customization

    System modification will be made to fit the end-user’s needs.


    5

    User Acceptance Test and Training

    Experience hands-on software training to ensure that it can handle the required tasks needed by your clients, and it works for them.

    6

    Review and Finalization of Customer Plan

    Check for additional software edits and customizations, or if the client still has requests for modifications before GO Live.

    7

    GO Live

    The software is now fully operational and is helping your client run their day-to-day operations.

    8

    Project Sign-off

    Acceptance of software and project completion.

    Get expert support at every stage of your Customers' need

    We know what business disruption can do to growing businesses, which is why we have created a foolproof, three-tier support plan to keep your clients going.

    Silver

    • 48 Hours Response Time

    • Helpdesk from Mon to Fri from 9:00 AM to 5:00 PM (GMT+8)

    • Addresses basic customer issues which can be easily resolved.


    Gold

    • 24 Hours Response Time

    • Helpdesk from Mon to Fri from 9:00 AM to 5:00 PM (GMT+8)

    • Handled by Technical/Functional Consultant

    • Quarterly System Assessment

    • Offers a more enhanced approach to the issues of your clients.


    Platinum

    • 4 Hours Response Time

    • Helpdesk from Mon to Fri from 9:00 AM to 5:00 PM (GMT+8)

    • Handled by Technical/Functional Consultant

    • Monthly System Assessment

    • Meets challenges of bigger customers with more complex business environments.

    Supported Brands

    YOUR

    GROWTH IS OUR

    BUSINESS

    For two decades, we have helped SMEs take their business to the next level – we even celebrated this milestone through our FIRST-EVER SME Business Trade Show. If we have made companies here in the Philippines successful, we can also do that to your clients across the globe! Watch the video to #SeeDgrowth of MSSC!

    22Years

    Talk to Us

    Do you have a question? Ask us, we want to hear from you. Fill out the form below or leave us a comment and we’ll be in touch with you shortly.
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