Outsource Your ERP Implementation Needs to the Philippines
OUR TEAM. YOUR ADVANTAGE.
Leverage our cost-efficient offshore services and dedicated remote team of experts to transform the way you manage your enterprise resource planning project implementation.
Offer world-class service
to your clients
Brands We Service:
Hands-on Support
We offer onsite, offsite, and phone & email support.
Licensed Experts
We have a large pool of skilled professionals ready to serve you.
Progressive Technologies
We only use cutting-edge software and hardware solutions.
Comprehensive Services
We will outline the best project plan and we’ll execute it efficiently.
Wherever your client is,
we can serve them!
Philippines
With our enterprise resource planning outsourcing expertise, you will never have to worry about providing an efficient implementation and after sales support experience. Our consulting team in the Philippines is ready to help you implement SAP and Oracle NetSuite to your customers - reducing your manpower costs without sacrificing the services that they will receive.
Across Asia
Our offshore services enable you to support your customers in the Asia Pacific region without delay. Let us be your out-of-the-country partner that will provide either partial or full SAP Business One or Oracle NetSuite outsourcing services for a fast, cost-efficient project deployment.
Multi-location
We have offices in the Philippines, Hong Kong, and the USA. Therefore, wherever your client may be or whatever their business process outsourcing requirements are, we can customize a perfect plan to help you deliver your services without compromise.
What we can do?
Experience Complete Database Buildup
Provide Extensive Software Training
Excellent Implementation Methodology
Why choose Mustard Seed as your Outsourcing Partner?
Work with the Best Offshore Services Team
How do we do it?
1
Project Planning and Initiation
Get to know the team, define the requirements, and establish the project timeline together.
2
Business Process Analysis
Breakdown your processes and discuss efficiency techniques with our team.
3
Database Build-up
Let us handle your data cleansing and mapping for a hassle-free data migration.
4
Customization
System modification will be made to fit the end-user’s needs.
5
User Acceptance Test and Training
Experience hands-on software training to ensure that it can handle the required tasks needed by your clients, and it works for them.
6
Review and Finalization of Customer Plan
Check for additional software edits and customizations, or if the client still has requests for modifications before GO Live.
7
GO Live
The software is now fully operational and is helping your client run their day-to-day operations.
8
Project Sign-off
Acceptance of software and project completion.
Get expert support at every stage of your Customers' need
Silver
- 48 Hours Response Time
- Helpdesk from Mon to Fri from 9:00 AM to 5:00 PM (GMT+8)
- Addresses basic customer issues which can be easily resolved.
Gold
- 24 Hours Response Time
- Helpdesk from Mon to Fri from 9:00 AM to 5:00 PM (GMT+8)
- Handled by Technical/Functional Consultant
- Quarterly System Assessment
- Offers a more enhanced approach to the issues of your clients.
Platinum
- 4 Hours Response Time
- Helpdesk from Mon to Fri from 9:00 AM to 5:00 PM (GMT+8)
- Handled by Technical/Functional Consultant
- Monthly System Assessment
- Meets challenges of bigger customers with more complex business environments.