Outsource to the Philippines

OUR TEAM. YOUR ADVANTAGE.

Transform the way you manage your project implementation by leveraging our cost-efficient offshore services and dedicated remote team.

Why Choose Us

How We Do It

Meet Your Team

Talk to Us

Offer world-class service
to your clients

By choosing us as your outsourcing partner, we guarantee you that we’ll take care of your customers just like they are one of ours. Leave the stress of addressing your customers’ needs to us, have more time to focus on other aspects of your business – without worrying about the quality of service that they will receive.

Hands-on Support

We offer onsite, offsite, and phone & email support.

Licensed Experts

We have a large pool of skilled professionals ready to serve you.

Progressive Technologies

We only use cutting-edge software and hardware solutions.

Comprehensive Services

We will outline the best project plan and we’ll execute it efficiently.

Wherever your client is,
we can serve them!

Philippines

With our offshore services methodology, you will never have to worry about providing an efficient implementation and aftersales support experience. Our consulting team in the Philippines is ready to help you reduce manpower costs without sacrificing the services that your clients will receive.

Across Asia

Our Offsite service methodology enables you to support your customers in Asia Pacific region without delay. Let us be your out-of-the-country partner that will provide either partial or full implementation services for a fast, cost-efficient project deployment.

Multi-location

We have offices in the Philippines, Hong Kong, and USA. Therefore, whenever your client may be or whatever their requirements are, we can customize a perfect plan to help you deliver your services without compromise.

What we can do?

Experience Complete Database Buildup

Provide Extensive Software Training

Excellent Implementation Methodology

Why choose Mustard Seed as your Outsourcing Partner?

Established as a powerhouse in the industry for the past 20 years, and renowned as a leading ERP solution provider, Mustard Seed has the experience and highly-skilled experts to help you manage your business expansion in the global landscape.
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World-class Brands
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Branches in PH
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International Offices
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Workforce
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Awards & Recognitions

Work with the best Offshore Team

Excellent support in every step!
Our highly skilled managers, consultants, and product experts will be your dedicated workforce who will help you answer your customers’ needs – from project implementation, customization, and after Go Live support.

How do we do it?

We have created a standardized methodology to help your clients run smoothly in days, not weeks. Our implementation flow will also help us determine the appropriate project plan for you.

1

Project Planning and Initiation

Get to know the team, define the requirements, and establish the project timeline together.

2

Business Process Analysis

Breakdown your processes and discuss efficiency techniques with our team.

3

Database Build-up

Let us handle your data cleansing and mapping for a hassle-free data migration.

4

Customization

System modification will be made to fit the end-user’s needs.


5

User Acceptance Test and Training

Experience hands-on software training to ensure that it can handle the required tasks needed by your clients, and it works for them.

6

Review and Finalization of Customer Plan

Check for additional software edits and customizations, or if the client still has requests for modifications before GO Live.

7

GO Live

The software is now fully operational and is helping your client run their day-to-day operations.

8

Project Sign-off

Acceptance of software and project completion.

Get expert support at every stage of your Customers' need

We know what business disruption can do to growing businesses, which is why we have created a foolproof, three-tier support plan to keep your clients going.

Silver

  • 48 Hours Response Time

  • Helpdesk from Mon to Fri from 9:00 AM to 5:00 PM (GMT+8)

  • Addresses basic customer issues which can be easily resolved.


Gold

  • 24 Hours Response Time

  • Helpdesk from Mon to Fri from 9:00 AM to 5:00 PM (GMT+8)

  • Handled by Technical/Functional Consultant

  • 1 Check-up/Visit per Quarter

  • Offers a more enhanced approach to the issues of your clients.


Platinum

  • 4 Hours Response Time

  • Helpdesk from Mon to Fri from 9:00 AM to 5:00 PM (GMT+8)

  • Handled by Technical/Functional Consultant

  • 2 Check-ups/Visits per Quarter

  • Meets challenges of bigger customers with more complex business environments.

YOUR

GROWTH IS OUR

BUSINESS

For two decades, we have helped SMEs take their business to the next level – we even celebrated this milestone through our FIRST-EVER SME Business Trade Show. If we have made companies here in the Philippines successful, we can also do that to your clients across the globe! Watch the video to #SeeDgrowth of MSSC!

20Years

Talk to Us

Do you have a question? Ask us, we want to hear from you. Fill out the form below or leave us a comment and we’ll be in touch with you shortly.

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